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Short Course
Leadership Excellence
NWU is recognised amongst the leaders in the fields of innovation and technology management and is ideally suited to deliver this programme

Purpose of the course:

On completion of the short course, the participants should be able to understand themselves within the context of the company and know the future backwards. They should understand engagement and the impact it has on Harmony’s results and enforce a self-awareness that all actions start with ‘me’. They will learn to become accountable in getting people engaged and committed towards shared goals

Admission requirements:

Admission requirements: 
Production coaches and similar leadership levels
Learning assumed to be in place: 
The programme will be in a series format and must be done in sequence. The learner will not be exempted from attending one or more of the modules in the programme. The learning assumed to be in place is only a guide in order to help the learner cope with the unit standards in the qualification. The following is the learning assumed to be in place: Learners who register for this qualification can: Learn from predominantly written material. Communicate what they have learnt comprehensively in the medium of instruction. Learn and take responsibility for their own progress. Communication at NQF Level 3. Mathematical Literacy at NQF Level 3. Computer Literacy at NQF Level 3, or the equivalent thereof

Course outcomes and assessment criteria :

Course outcomes and the associated assessment criteria: 

Study Unit


Assessment Criteria

  After completion of this course, participants will: Participant will be assessed on the following criteria:
  • Understand themself in the context of the company
  • Know the Future Backwards
  • Understand that learning is about “me”
  • Understand engagement and the impact it has on Harmony’s results
  • Enforce a self-awareness that all actions start with “me”
  • Become accountable in getting people engaged and committed towards shared goals
  • Display the basics of juggling
  • List the values and vision statements of the company and the Harmony Way
  • Describe the main characteristics of commitment and engagement
  • Role-play different scenarios where commitment and engagement are made visible in the workplace
  • Identify relevant possible applications in the workplace
  • Define the current me!
  • Describe my passion, the opportunities and realise my capacity
  • Develop an action plan that addresses real-time shaft challenges
  • Describe the relevance of Harmony’s vision and values and how it links to the HPLE
  • Describe the role of the Coach/Manager in creating an environment for self-growth and engagement
  • Subscribe to the principles in “Leadership:  The Art of Possibility”
  • Know the differences between Leading or Managing
  • Describe The Future Backwards and contribute towards populating that
  • Show an understanding for the EQ Difference
  • Display characteristics of Self-Leadership: The inside – out approach
  • Show an understanding for the Hersey Blanchard situational leadership model
  • Describe Team Leadership
  • Understand the three principles of Gung Ho in motivating performers
  • Define mindsets
  • Name the different mindsets conducive to positive behaviour
  • Explain the difference between “recipe” responses and situational responses
  • Analyse different situations relevant to opportunities
  • Explain the different intelligences (notion of multiple intelligences)
  • Complete the BIP part relevant to interpersonal relationships
  • Explain the four quadrants of the model
  • Utilise a variety of flexible leadership styles
  • Role-play situations relevant to Gung Ho
  • Understand the coaching process
  • Have good listening skills
  • Know the communication process and use those skills
  • Approach your role of the influential  coach optimally
  • Grow through applying the GROW mode
  • Name the elements of the process
  • Demonstrate the different elements in role-play
  • Develop the abilities relevant to each by reflecting on it in the facilitated sessions
  • Define the stages
  • Describe situations relevant to the stages
  • Indicate willingness to improve on current skills set
  • Describe the guidelines
  • Understand succession planning for individuals according to the Human Resource Management practices of Harmony
  • Guide yourself and other Leaders to unlock their potential by influence or being influenced!
  • Apply different skills and mindsets to elevate this to efficiency, efficacy and effectiveness
  • Enhance your skills with empowerment skills
  • Define opportunities for actively seeking to improve the skills and mindset capabilities of others
  • Drive down the issues of Organisational Change and the changing environment that we are operating in.
  • Describe the challenges in the global environment in general and the mining industry specifically
  • Release the potential in others through development, planning and guidance
  • Reflect on releasing the best of me by transferring knowledge, skills and mindsets and sharing that
  • Define the relevance of Mindsets (attitude), Skills and Knowledge
  • Equipped with just that to build teams that subscribe to the principle of synergy and will act as a cohesive unit to maximise shareholder value
  • Understand the components that influence a team’s operation
  • Understand the team effectiveness process
  • Describe the components
  • Incorporate the components into the portfolio
  • Describe the process
  • Explain the tools and techniques to enhance team effectiveness
  • Describe Customer Centricity as a Mindset
  • Define who the Customer is (Internal/ External/Stakeholders/Shareholders)
  • Understand Customer service excellence and commitment
  • Apply the principle of being obsessed with Customer Satisfaction
  • Analyse Customer Needs
  • Understand Customer needs driven team-work
  • Apply the principles of CRM and Branding
  • Describe the elements of the CRM process
  • Explain what customer satisfaction is
  • Survey the different customer nodes
  • Define the needs of the different customer groups through a needs analasis.
  • Explain the tools to be used to define a brand
  • Define the Harmony Brand through a process of consultation
  • Describe how you would build the brand through the principles of the HPLE (values, etc)


Method of assessment: 
The assessment framework of the Harmony Programme in Leadership Excellence (HPlE) is built around the following: • Self assessment to embed the learning matter. • Populating a Workbook through group discussions and personal reflection. • Peer-to-peer assessment is conducted in the contact sessions and is facilitated by the facilitator. Reflection is done to ensure an understanding of the knowledge areas that are covered. • An integrated Personal Development and Business Impact Application integrating all the learning outcomes in an implementable plan should be developed and is called the following: “The Process of Influence”. Please discuss the steps in the process presented in Module 4: The Influential Coach.” The candidates must show how they have used other key learning areas from all six modules when implementing The Process of Influence. Also, examples of practical activities that will be conducted with the team members in this process must be included. It must be indicated how this will improve employee engagement at the following levels: o Individual (ME). o Team (OTHERS). o Division (WORLD). o Please ensure that you have dealt with the different concepts discussed in the HCLE. These should include, but not restricted to, the following: o Knowing myself. o Goals and objectives. o Organisational change. o Leadership. o Coaching. o Performance. o Empowerment. o Teams.

Additional information

Mode of delivery: 
Target group: 
Fundamental and middle managers and leaders including production coaches
Contact us
Telephone number: 
018 285 2325