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Short Course
Word Processing Basics using MS Word
Computer literacy has become a prerequisite for almost any job in the modern office environment, and as such, it is more important than ever before to ensure that people have the knowledge and skills to utilise the latest technology effectively and efficiently, not only for their own benefit, but also for the benefit of their businesses.

Purpose of the course:

The purpose of this 3-day course is to introduce attendees to the best practices in using word processing and then build their skills to use word processing effectively and appropriately.

Admission requirements:

Admission requirements: 
Grade 12 Or Grade 10 and 2 years working experience.
Learning assumed to be in place: 
Working knowledge of WINDOWS operating system.

Course outcomes and assessment criteria :

Course outcomes and the associated assessment criteria: 

Specific Outcomes

Assessment Criteria

How it will be assessed

Understand the basic elements of word processing.
  • Define word processing in terms of its purpose and use
  • Launch the application launched from the task bar, list of programmes or clicking on the icon on the desktop.
  • Explain the benefits of using a word processor for producing documents.
  • Understand and explain the ribbon concept
  • Work with documents
  • Describe the parts of the word processor window in terms of their features and use
  • Create a new document.
  • Save the document with a specific name in a specific folder.
  • Open an existing document.
  • Save a document in a different. format.
Format various aspects of a word document.
  • Use the commands in the Font group to change the appearance of the font
  • Change font types, sizes and colours.
  • Add or change alignment
  • Use bold, Italic and underline to enhance the appearance of text.
  • Replicate formatting efficiently by using the Format painter.
  • Use Find and Replace is to make changes to an existing document.
  • Use the commands in the Paragraph group to change the appearance of the paragraph.
  • Set, reset, remove, add tabs to an existing document.
  •  Apply and remove bullets/numbers to a list.
  • Add borders and shading to a paragraph to enhance the appearance.
  • Change paragraph spacing according to requirements.
  • Understand and describe the advantages of using styles
  • Use the different styles appropriately
  • Format the pages of a document
  • Insert and delete page breaks in an existing document.
  • Apply and remove a page border.
  • Insert and delete page breaks in an existing document


  • Format a whole document or certain sections
  • Insert and delete section breaks.
  • Describe the advantages of section breaks.
  • Add and delete headers or footers.
  • Insert or delete footnotes and end notes.
  • Add different page numbers to different sections.
Insert an object in a document.
  • Insert and format a table in an existing or new document.
  • Add rows and columns to an existing table.
  • Format different aspects of cell groups.
  • Insert and format all of the following objects:
  • Pictures.
  • Clip art.
  • Various shapes.
  • Smart Art.
  • Charts
  • Use the context specific menu tab to format the object.
Prepare the final version of a document.


  • Proof a document
  • Use the Autocorrect function to automatically correct typing errors
  • Use the spell checker to correct spelling and grammar errors.
  • Add words to the custom dictionary
  • Review and existing document
  • Use Track changes to review an existing a document.
  •  Accept/reject changes.
  • Select  types of changes to view.
  • Add comments to an existing document
  • Print the document
  • Select a printer.
  • Print a document.
  • Select options such as pages.
  • Protect the document
  • Mark a document as final.
  • Add a password to protect the document against modifications.


Summative assessment: Small practical self-evaluated tests on completion of each section. Formal assessment: Attendees have to complete a practical skills test.
Method of assessment: 
A 1 hour practical on-line skills test.

Additional information

Mode of delivery: 
Target group: 
All people in need of knowledge to perform their duties more effectively on a computer.
Contact us
Telephone number: 
018 285 2821