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Short Learning Programme
Banking Management
This short learning programme is for those candidates that are recently appointed in a management position / identified as a potential manager who are seeking the necessary skills to add a competitive edge to their own skills set, and for those people challenged with performance issues to be effective as a manager, or wishing to develop staff for future management positions. This SLP includes modules that cover the following areas in the banking environment, knowledge of Marketing, Human Resource Management, Economics and Business Management for Bankers.

Purpose of the course:

To equip the candidates with competencies required to effectively understand, plan, conduct and manage the skills that are needed to perform as well as to manage a team / division/ department/ unit in a banking business environment and to enhance the knowledge of existing staff in a bank /managers in a bank to stay up-to-date with the latest management environment and to prepare new candidates for a challenging position

Admission requirements:

Admission requirements: 
Grade 12 with at least 3 years working experiences in a Banking Environment
Learning assumed to be in place: 
Working experiences and general knowledge of business management, marketing or human resources management (including performance evaluation within the field) within a Banking Environment. In addition, candidates need to have basic computer literacy skills

Course outcomes and assessment criteria :

Course outcomes and the associated assessment criteria: 

Study Unit


Assessment Criteria

  After completion of this course, participants will: Participant will be assessed on the following criteria:
Module 1: Business management for Bankers

Demonstrate the ability to interpret different processes of analysis in order to evaluate information within the banking environment.

  • Analyse the strategy (SWOT analysis) of the entity and interpret the result of the analysis
  • Specify the objectives of the Business, identify the factors affecting performance of the business, and develop an action plan for potential improvements to the business
  • Analyse the macro-environment relating to the industry
  • Analyse the industry competitive environment relating to own function

Manage a team or group in order to work effectively and take responsibility for decisions and actions.

  • Understand and distinguish between the role, structure, and activities of management
  • Apply the operational principles of management in the workplace
  • Perform administrated management tasks and responsibilities
Apply the different roles and qualities of leadership in a work context  
Module 2: Economics for Bankers Define and explain the concepts of economics in the banking environment.
  • Demonstrate an understanding of the principles of economics in Banking
  • Distinguish between micro-economics and macro-economics
  • Describe the use of economic indicators
  • Utilise economic indicators, theories and principle to determine the current economic cycle and possible future directions
  • Explain the Money Creation Process
  • Compare and illustrate the Aggregate Supply and Aggregate Demand in the Economy (Model)
Module 3: Marketing Management Present and communicate marketing information reliably and coherently using appropriate techniques for the banking context
  • Identify and define marketing in the banking environment
  • Retain the competitive environment of products or services
  • Describe internal and external issues that impact on market planning
  • Explain the importance of regular review of marketing plans and strategies
  • Conduct a market and environmental analysis using established techniques
  • Provide opportunities for colleagues to contribute to the marketing plan
  • Define priorities, time frames and budgets clearly in the plan and communicate details to the relevant people
  • Share information on marketing activities with operational staff to maintain awareness and make adjustments in accordance with evaluation
Evaluate and co-ordinate appropriate strategies and techniques to sell for a given context within the banking environment
  • Establish individual personnel selling objectives and determine personal selling strategies and techniques (may include but is not limited to: identification of prospective clients, sales preparation, presentation, confirmation, follow-up of further business opportunities)
  • Develop personal selling skills, formulate and co-ordinate individual personal selling
Module 3: Human Resource Management Distinguish between the different forms of knowledge regarding banking practices and legislation relevant in the Banking Environment
  • Understand legislative requirements regarding Human Resource Management
Implement and maintain performance management processes
  • Identify the developmental needs of employees and provide opportunities for development to manage staff career paths in the banking environment
  • Provide mentoring and guidance to individuals and develop professional teams
  • Recognise and reward desired behaviours and results
Demonstrate the ability to understand the relationships between systems, and of how actions, goals or developments in one system impact on other systems
  • Design integrated strategies for reaching Skills Development Employment Equity and Affirmative goals
  • Adopt organisational systems and processes to recruit and retain high calibre staff
  • Achieve or exceed set goals for Skills development, Employment Equity and Affirmative Action


Formative Assessment: After each module an assignment will be handed in (practical scenario / case study). Summative Assessment: Open-book examination.
Method of assessment: 
Assignments and examination according to the memorandums.

Additional information

P57 100 1
Mode of delivery: 
Target group: 
The target group for this short learning programme is middle management within the banking environment.
Contact us
Telephone number: 
018 285 2821