Primary tabs

Short Learning Programme
Banking Operations
In this field of banking there is a need for improved skills development for operational purposes and this SLP includes modules that cover the following areas in the banking environment, knowledge of Law for Bankers and Credit Risk Management which are critical to business performances of a Bank.

Purpose of the course:

This short learning programme will support managers in Banking with the practical tools to enhance his/her performance in the workplace. The purpose of this course is to equip the candidates with competencies required to understand, plan, conduct and manage effectively the skills that are needed to perform as well as to manage a team / division/ department/ unit in a banking business environment. Also, to enhance the knowledge of existing staff in a bank / managers in a bank to stay up-to-date with the latest management environment and to prepare new candidates for a challenging position.

Admission requirements:

Admission requirements: 
Grade 12 with at least 3 years working experiences in a Banking Environment.
Learning assumed to be in place: 
Learning assumed to be in place Working experiences and general knowledge of operation and practice (including problem solving and applying solutions within the field) within a Banking Environment. In addition, candidates need to have basic computer literacy skills.

Course outcomes and assessment criteria :

Course outcomes and the associated assessment criteria: 

Study Unit


Assessment Criteria

  After completion of this course, participants will: Participant will be assessed on the following criteria:
Module 1: Banking Operations (Deposits) Distinguish between the different banking concepts in order to demonstrate the ability to make decisions to act appropriately in familiar and new contexts.
  • Calculate and Analyse investment performance
  • Explain the Financial Advisory and Intermediary Services Act 2002
  • Conduct an analyses of a personal banking customers financial position
  • Provide a standard investment solution for a personal customer
  • Explain the purpose for an institution to be accountable regarding Money Laundering
Module 2: Credit Risk Management Evaluate the different sources of information and apply well-developed processes of analysing and advise on risk assessment, return and credit risk portfolios
  • Define and determine risk assessment and return
  • Develop understanding within an organisation about risk associated with its functioning
  • Understand and explain the categories associated with risk with an exchange transaction
  • Analyse and distinguish between the different types of risk
  • Understand and apply risk management mechanisms
  • Manage a credit risk portfolio
Module 3: Law for Bankers

Demonstrate and understand the different forms of knowledge regarding banking practices and legislation relevant in the Banking Environment:


1.Code of Banking Practice/ Banks Act

2.Consumer Protection Act

3.Financial Sector Charter Code

4.Financial Intelligence Centre Act

5.National Credit Act

6.Financial Advisory and Intermediary Services Act

7. Legislation relevant to Collections in the Banking Environment

  • Understand the contents of the Act / Code
  • Interpret of the Act / Code in the context of bank operations
  • Apply the Act framework in the context of banking operations


Formative Assessment: After each module an assignment will be handed in (practical scenario / case study). Summative Assessment: Open-book examination.
Method of assessment: 
Assignments and examination according to the memorandums

Additional information

P56 100 1
Mode of delivery: 
Target group: 
The target group for this short learning programme is for employees within the banking environment.
Contact us
Telephone number: 
018 285 2325