Short Learning Programme
Guest House and Bed and Breakfast Management
With a growing hospitality and tourism industry sector, the opportunity exists to provide individuals with practical information on how to start and manage a guest house / bed and breakfast successfully in the Vanderbijlpark area. This short learning programme is designed to equip attendees with management skills to a) assist these individuals to start their own small business, a guest house / B&B or b) enhance the employability of these individuals to enter medium and large businesses operating in the tourism/ hospitality space. The Culture, Arts, Tourism, Hospitality and Sport Sector Education and Training Authority (CATHSSETA) approached NWU VTC to offer a course. Except for the immediate benefit of empowering the learners recruited to the project, this SLP can also be used in future for the purpose of contributing to the economic growth of our communities and can be a product offering of the NWU to all stakeholders interested in participating in the course. The Vanderbijlpark is a development node in the province ideally positioned for tourism and leisure management.
The purpose of this programme is to equip individuals interested in owning or managing a guest house / bed and breakfast with the necessary industry and management knowledge to develop a business management plan.
Learning assumed to be in place:
Course outcomes and the associated assessment criteria:
|Acquire knowledge and understanding of the guest house and B&B industry sector.||
|Module 2: Management principles for starting or managing a guest house / B&B.||Demonstrate an understanding of management principles for staring or managing a guest house/ B&B.||
2.1) Business Management
2.2) HR Management
|Module 3: Developing a business management strategy for a guest house / B&B.||Apply knowledge and understanding of the guest house/ B&B industry sector and management principles in order to develop a management strategy.||
Formative assessment: Assignment (after each module) to be marked using a memorandum. Written assignment per module where questions are put forward and learners must answer based on information provided to them in the course. Summative assessment: Portfolio of evidence (PoE) and present the guest house/ B&B business plan to a panel of experts. A practical application written assignment per module, scored against a rubric, where learners apply knowledge.
Method of assessment:
Assignments and PoE. Record is kept of attendance – only participants who attend all lectures and complete formative and summative assessment qualify for the certificate.
Mode of delivery:
The learners recruited for the CATHSSETA project, any individual interested in starting a guest house / Bed & Breakfast, individuals who own guest houses / B&B’s and are interested in upskilling themselves.