Purpose of the course
Admission requirements
Course outcomes and assessment criteria
Study Unit |
Outcomes |
Assessment Criteria |
| Module 1: Self-awareness and intrapersonal skills |
Demonstrate integrated and critical knowledge of concepts, principles and theories related to self‑awareness, self‑acceptance, self‑realisation and intrapersonal functioning. |
Remember and differentiate concepts and principles related to self‑awareness, self‑acceptance, self‑realisation, attitudes, self‑disclosure and emotional intelligence, and apply them to solve self‑management problems at work |
| Module 2: Motivation and interpersonal skills |
Demonstrate integrated and critical knowledge of theories and principles of motivation, group dynamics, team functioning and decision‑making in work contexts. |
Remember and differentiate concepts and theories regarding motivation, people‑centred organisations, group dynamics, teams and decision‑making, and apply them to analyse and address interpersonal challenges at work. |
| Module 3: Conflict management |
Demonstrate integrated and critical knowledge of conflict management, cultural intelligence, organisational culture, assertiveness and polarity management. |
Remember and differentiate core ideas in conflict management, CQ, organisational culture, assertiveness and polarity management, analyse causes of conflict, and apply appropriate models and techniques to resolve workplace conflict. |
| Module 4: Communication | Demonstrate integrated and critical knowledge of personal and organisational communication, communication styles, the information age and facilitation in workplace settings. | Remember and differentiate concepts related to personal and organisational communication, gender differences in communication styles, communication in the information age and facilitation, and apply effective communication and facilitation strategies in work situations. |
| Module 5: Change management | Demonstrate integrated and critical knowledge of change management and organisational development, including resistance to change, change models and implementation of change. | Remember and differentiate concepts and models of change management, organisational diagnosis and resistance to change, analyse change challenges, and apply appropriate change principles and models to plan and implement organisational change. |
| Module 6: Diversity management | Demonstrate integrated and critical knowledge of diversity management, diversity management models, gender and organisational change, with a focus on challenges faced by women in male‑dominated industries and leadership positions. | Remember and differentiate concepts and models of diversity management, gender and organisational change, barriers faced by women and diversity interventions; analyse diversity‑related issues and recommend strategic diversity management and gender‑mainstreaming approaches. |
Formative assessments per module: a 100‑mark question paper assessing ability to retrieve knowledge, apply models, give advice and reflect on module content.
Final assessment structure: participation mark (from assignments and activities) counts 40%, final reflective assignment or life‑journey/portfolio counts 60%; participants need at least 50% overall and at least 40% in the final reflective assignment to pass each module.