Purpose of the course
project and programme managers through understanding the ways in which project organisation, structure and leadership can affect project management culture and the outcome of a project.
• To embed project management as a strategic business enabler to meet sustainable organisational objectives.
• To critically debate project management delivery ensuring sustainable success.
• To enable the delivery of projects through leadership and advanced project management capability.
Admission requirements
Course outcomes and assessment criteria
Study Unit |
Outcomes |
Assessment Criteria |
After completion of this course, participants will: | Participant will be assessed on the following criteria: | |
MODULE 1 (US 242914): APPLY THE PRINCIPLES AND THEORIES OF PUBLIC SECTOR PROJECT MANAGEMENT. At the end of the learning cycle, the learners will demonstrate knowledge and understanding of:
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1. Demonstrate a strategic and operational understanding of project management (Scope and Process) and project integration management. |
ASSESSMENT CRITERION 1 Understand and describe project processes emphasising public sector project applications. |
ASSESSMENT CRITERION 2 Understand and describe project scope management emphasising public sector project applications. |
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ASSESSMENT CRITERION 3 Understand and describe Project integration management emphasising public sector project applications. |
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ASSESSMENT CRITERION 4 Evaluate and describe the effects of legislation and regulations on public sector project scope management and project integration management. |
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ASSESSMENT CRITERION 5 Weigh and describe the effects of public law and administrative law of public sector project scope management and project integration management. |
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2. Demonstrate an understanding of project time management and project cost management in the context of public projects. |
ASSESSMENT CRITERION 1 Comprehend and describe project time management emphasising public sector project applications. |
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ASSESSMENT CRITERION 2 Understand and describe project cost management emphasising public sector project applications. |
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ASSESSMENT CRITERION 3 Describe and apply the effects of public service legislation and regulations on public sector project time management and project cost management is evaluated in public sector projects. |
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ASSESSMENT CRITERION 4 Weigh and describe the effects of public law and administrative law of public sector project time management and project cost management. |
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3. Demonstrate an understanding of project quality management and project human resources management in the context of public projects. |
ASSESSMENT CRITERION 1 Apprehend and describe Project quality management emphasising public sector project applications. |
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ASSESSMENT CRITERION 2 Recognise and describe project human resources management emphasising public sector project applications. |
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ASSESSMENT CRITERION 3 Evaluate, describe and apply the effects of public service legislation and regulations on project quality management and project human resources management in public sector projects. |
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ASSESSMENT CRITERION 4 Assess, define and apply the effects of public law and administrative law of public sector project quality management and project human resources management in public sector projects. |
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4. understanding of project communications management and project risk management in the context of public projects. |
ASSESSMENT CRITERION 1 Understand and define Project communication management emphasising public sector project applications. |
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ASSESSMENT CRITERION 2 Understand and describe project risk management emphasising public sector project applications. |
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ASSESSMENT CRITERION 3 Evaluate, describe and apply the effects of public service legislation and regulations on public sector project communications management and project risk management. |
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5. Demonstrate an understanding of project supply management and project management competencies in the context of public projects. |
ASSESSMENT CRITERION 1 Describe and explain project supply and value management. |
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ASSESSMENT CRITERION 2 Describe and demonstrate project leadership. |
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ASSESSMENT CRITERION 3 Identify and explain project governance issues. |
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ASSESSMENT CRITERION 4 Establish project teams and deal with team dynamics. |
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ASSESSMENT CRITERION 5 Identify conflict and solve project disputes by applying resolution mechanisms and processes, as well as change management. |
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MODULE 2 (US 255935): MANAGE CONTRACTS AND CONTRACTORS At the end of the learning cycle, the learners will demonstrate knowledge and understanding of:
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1. Demonstrate an understanding of contract requirements. |
ASSESSMENT CRITERION 1 Identify and explain the different components of the contract with specific examples relating to the contract. |
ASSESSMENT CRITERION 2 Explain with examples the difficulties which may be faced implementing the contract. |
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ASSESSMENT CRITERION 3 Examine specifications of the contract in order to determine the outcomes and service to be delivered. |
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ASSESSMENT CRITERION 4 Clarify with examples the consequences of not establishing and understanding the contract requirements and their impact on the organisation. |
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2. Conduct safety inductions for contractors. |
ASSESSMENT CRITERION 1 Identify and contract the responsibilities of all parties with regard to safety procedures. |
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ASSESSMENT CRITERION 2 Illustrate with examples the reporting relationships of reporting structures. |
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ASSESSMENT CRITERION 3 Perform safety induction process in accordance with organisational procedures and safety requirements. |
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ASSESSMENT CRITERION 4 Complete worksite induction documentation is according to worksite procedures. |
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3. Monitor the work and safety practices of contractors and provide feedback. |
ASSESSMENT CRITERION 1 Disseminate the organisation’s health and safety measures to the contractor and their workforce before work commences. |
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ASSESSMENT CRITERION 2 Assess contractor's workforce for an understanding of health and safety standards before work commences. |
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ASSESSMENT CRITERION 3 Carry out Checks throughout the contract to ensure that health and safety procedures are applied by all contractors on site. |
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ASSESSMENT CRITERION 4 Maintain availability and visibility of first aid materials, equipment and tools throughout the contract. |
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ASSESSMENT CRITERION 5 Attend to unsafe working practices in accordance with legislation and organisational procedures. |
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4. Resolve issues of non-compliance and poor performance by the contractors. |
ASSESSMENT CRITERION 1 Identify non-compliance performance for individual contractors against the contract specifications. |
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ASSESSMENT CRITERION 2 Advise contractors of undesirable performance following organisational procedures. |
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ASSESSMENT CRITERION 3 Give contractors the opportunity to discuss the sub-standard performance |
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ASSESSMENT CRITERION 4 Develop a course for remedial action with the contractor for implementation. |
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ASSESSMENT CRITERION 5 Carry out further remedial actions according to agreed procedures and in line with contract specifications. |
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ASSESSMENT CRITERION 6 Maintain confidentiality and respect for individuals throughout the process. |
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5. Compile progress reports and verify completion of the contract |
ASSESSMENT CRITERION 1 Ascertain report information requirements in accordance with the contract and organisational requirements. |
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ASSESSMENT CRITERION 2 Extract and collate all information relevant to the report in the required format and time frame. |
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ASSESSMENT CRITERION 3 Produce a report in accordance with organisational procedures and standards. |
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ASSESSMENT CRITERION 4 Dispatch a report to meet agreed deadlines. |
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ASSESSMENT CRITERION 5 Maintain confidentiality and security of information at all times. |
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MODULE 3 (US 115412): POPULATE DOCUMENTATION TEMPLATES (MS PROJECT APPLICATION) At the end of the learning cycle, the learners will demonstrate knowledge and understanding of:
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1. Understand the purpose, content and use of the different documentation templates. |
ASSESSMENT CRITERION 1 Explain orally the purpose of documentation templates. |
ASSESSMENT CRITERION 2 Describe different documentation templates in terms of their usage. |
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ASSESSMENT CRITERION 3 Select correctly a documentation template for use at each stage in the process of a client engagement. |
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ASSESSMENT CRITERION 4 Produce a briefcase study or analogy, highlighting the consequences of poor documentation, is in writing. |
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2. Identify the appropriate sources of information for the completion of the templates. |
ASSESSMENT CRITERION 1 Identify correctly the appropriate information sources within a client engagement. |
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ASSESSMENT CRITERION 2 Formulate an interview template (list of questions), aimed at extracting the information needed to complete a document template in an interview or workshop setting. |
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ASSESSMENT CRITERION 3 Complete the interview template in an interview or workshop setting. |
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ASSESSMENT CRITERION 4 Collect and correlate accurately information required by a number of templates. |
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3. Produce a project document by completing the relevant template. |
ASSESSMENT CRITERION 1 Gather meaningful information in the process of a client engagement. |
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ASSESSMENT CRITERION 2 Compile information in a document based on a template. |
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ASSESSMENT CRITERION 3 Complete the document template adequately in terms of content and format. |
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4. Follow the correct document review process to ensure document quality. |
ASSESSMENT CRITERION 1 Review documentation critically in a group setting. |
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ASSESSMENT CRITERION 2 Present clearly and accurately all findings communicated in the documentation templates. |
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ASSESSMENT CRITERION 3 Describe the value added by the templates using a presentation. |
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MODULE 4 (US 120388): SUPERVISE A PROJECT TEAM OF A SMALL PROJECT TO DELIVER PROJECT OBJECTIVES At the end of the learning cycle, the learners will demonstrate knowledge and understanding of:
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1. Undertake the management activities, from start to end, for a small project. |
ASSESSMENT CRITERION 1 Identify and communicate key stakeholders according to agreed procedures. |
ASSESSMENT CRITERION 2 Develope, agree and communicate a project management plan using the agreed procedure. |
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ASSESSMENT CRITERION 3 Establish project operations within agreed time frames using identified personnel. |
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ASSESSMENT CRITERION 4 Measure project progress against project scope and requirements. |
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ASSESSMENT CRITERION 5 Execute, monitor, evaluate and control project work according to project management plan. |
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ASSESSMENT CRITERION 6 Execute close down procedures according to agreed procedures and project management plan. |
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2. Supervise and monitor a team working on a small project. |
ASSESSMENT CRITERION 1 Explain with examples the impact of the needs and constraints of the project environment on team work and team composition. |
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ASSESSMENT CRITERION 2 Name with examples the supervisory activities involved with reference to project teams. |
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ASSESSMENT CRITERION 3 Delegate and supervise work as per the project plan. |
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ASSESSMENT CRITERION 4 Monitor the achievement of group objectives and goals in accordance with the agreed plan. |
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ASSESSMENT CRITERION 5 Identify corrective action to sustain team performance as required and implemented according to needs. |
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3. Report progress for a small project. |
ASSESSMENT CRITERION 1 Recognise and explain a variety of reporting lines with examples. |
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ASSESSMENT CRITERION 2 Agree and document report priorities and requirements in an agreed format. |
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ASSESSMENT CRITERION 3 Document and report progress is accordance with established procedures. |
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ASSESSMENT CRITERION 4 Produce reports according to client specifications. |
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ASSESSMENT CRITERION 5 Create progress reports within agreed time frame and format. |
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4. Identify and rectify problems occurring in
a project. |
ASSESSMENT CRITERION 1 Identify, record and notify Potential problems are in terms that allow timely resolution. |
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ASSESSMENT CRITERION 2 Find symptoms of problems and root causes determined using recognised techniques. |
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ASSESSMENT CRITERION 3 Identify, select and apply Appropriate problem-solving methods and techniques to solve the problem. |
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ASSESSMENT CRITERION 4 Report unresolved problems to a higher authority. |
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ASSESSMENT CRITERION 5 Rectify problems within agreed timeframes. |
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MODULE 5 (US 243822): MANAGE PROJECT COMMUNICATION FOR A PROJECT At the end of the learning cycle, the learners will demonstrate knowledge and understanding of:
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1. Demonstrate an understanding of the characteristics of communication. |
ASSESSMENT CRITERION 1 Explain with examples the importance of effective communication on a project. |
ASSESSMENT CRITERION 2 Describe with examples the basics of a communication model on a project. |
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ASSESSMENT CRITERION 3 Identify and describe potential barriers or levers for successful communication between a project team and its stakeholders. |
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ASSESSMENT CRITERION 4 Describe types of communication with/or and give examples of their application in the sector relevant to the project. |
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ASSESSMENT CRITERION 5 Define with examples factors that influence communication. |
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ASSESSMENT CRITERION 6 Label methods of communication on a project with examples from a project. |
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2. Develop a communication plan for a project. |
ASSESSMENT CRITERION 1 Identify communication needs in accordance with the scope of the project, project constraints and assumptions and the needs of project stakeholders. |
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ASSESSMENT CRITERION 2 Analyse, summarise and prioritise information needs using the communication needs and the contribution or value of the information transfer to the project success. |
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ASSESSMENT CRITERION 3 Research available communication technologies and propose viable alternatives in accordance with project environment and constraints. |
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ASSESSMENT CRITERION 4 Identify potential communication risks and consider mitigation actions to address these risks. |
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ASSESSMENT CRITERION 5 Develop and agree to communication strategy and tactics in accordance with identified needs, potential risks, available technologies and project constraints or opportunities. |
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ASSESSMENT CRITERION 6 Create a communication management plan in accordance with agreed strategy, tactics and communications needs. |
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ASSESSMENT CRITERION 7 Agree to a communication management plan and incorporate it into overall project management plan. |
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3. Implement a project communication plan |
ASSESSMENT CRITERION 1 Implement a project management information system to collect, disseminate and record project information in accordance with the communications management plan. |
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ASSESSMENT CRITERION 2 Develop templates and procedures to support the implementation of the communications management plan in accordance with project and/or organisation standards. |
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ASSESSMENT CRITERION 3 Brief project team members on procedures and provide them with necessary project communication templates and data |
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ASSESSMENT CRITERION 4 Implement documentation and/or object management for a project in accordance with organisation or project standards. |
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ASSESSMENT CRITERION 5 Distribute information in accordance with the project communication management plan. |
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ASSESSMENT CRITERION 6 Prepare performance reports and distributed in accordance with the communications management plan. |
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4. Evaluate the effectiveness of project communication and implement improvement measures. |
ASSESSMENT CRITERION 1 Identify, record, analyse and respond to risks and/or issues in accordance with project procedures. |
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ASSESSMENT CRITERION 2 Evaluate and report the effectiveness of project communication in accordance with project objectives, success criteria and project management plan. |
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ASSESSMENT CRITERION 3 Evaluate meeting effectiveness and identify improvements implemented in accordance with project procedures. |
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ASSESSMENT CRITERION 4 Identify and implement Improvement measures to communications in accordance with needs and results of the evaluation. |
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MODULE 6 (US 243824): DEVELOP AN INTEGRATED PROJECT MANAGEMENT PLAN FOR A SIMPLE TO MODERATELY COMPLEX PROJECT At the end of the learning cycle, the learners will demonstrate knowledge and understanding of:
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1. Refine the project organisational structure, profiles, roles and responsibilities. |
ASSESSMENT CRITERION 1 structure, roles, responsibilities and authorities in consultation with the client and/or management. |
ASSESSMENT CRITERION 2 Improve and document project team profiles and structure in line with organisational standards and procedures. |
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ASSESSMENT CRITERION 3 Perfect and document procedures to refer issues and/or decisions to higher levels of authority, in line with organisational practices and procedures. |
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2. Determine the integrated change control procedures. |
ASSESSMENT CRITERION 1 Set up change request, monitor and control procedures in accordance with organisational and/or client standards and procedures and project needs. |
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ASSESSMENT CRITERION 2 Outline change control approval procedures and responsibilities in required format. |
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ASSESSMENT CRITERION 3 Describe configuration control procedures in line with project objectives, product needs and organisational standards and procedures. |
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3. Produce the integrate project management plan document. |
ASSESSMENT CRITERION 1 Gather, check and interrogate all component elements and/or plans for cohesion and balance between them to ensure alignment to each other. |
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ASSESSMENT CRITERION 2 Agree to correct discrepancies between components with relevant stakeholders and in the required format. |
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ASSESSMENT CRITERION 3 Define project control mechanism and processes in accordance with project needs. |
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ASSESSMENT CRITERION 4 Develop and agree on performance measurement baselines in accordance with agreed success criteria and planned controls. |
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ASSESSMENT CRITERION 5 Integrate all components into the project management plan document. |
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ASSESSMENT CRITERION 6 Check the project management plan document for accuracy, completeness and compliance to the required format. |
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4. Obtain approval for the integrated project management plan. |
ASSESSMENT CRITERION 1 Present the integrated project management plan to the authorised individuals in required format and time frame. |
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ASSESSMENT CRITERION 2 Obtain approval for the integrated project management plan from the authorised individuals in accordance with organisational standards and procedures. |
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ASSESSMENT CRITERION 3 Communicate the approved integrated project management plan to all stakeholders in the required format and time frame |
Examination/ Group projects/ Case studies
Formative:
Class tests/Assignments